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Thank you for wanting to learn
more about EQUESTRIAN EXPRESS. Here are some of the things that we have to offer:
Basic Services
- Serving the East Coast.
Dedicated door-to-door pickup and delivery.
- Local transportation in the North Carolina area.
- Emergency transportation (24 hour availability).
- PMU Broodmare and foal adoption transportation.
- Shuttle back and forth to shows and events.
- Chartered trips for shows and events (full service/ driver
stays onsite and takes care of horses for the duration of the show).
If you have any special
needs that are not listed here, give us a call and we will do our best to
accommodate you.
Drivers
Our drivers are experienced horsemen with extensive over-the-road transportation
experience. Each driver is fully trained to comply with the Federal Motor
Carrier Safety Administration standards. Rest assured that when you ship
a horse with us, it will be treated like it were our own.
Staff
Excellent customer service is the foundation to our business.
Our goal is not to earn your business once; our goal is to earn your business
for a lifetime. When you call into our office you can expect to receive
prompt courteous service by experienced people who can answer all of your
horse transportation questions.
Communication
We are available 24 hours a day, 7 days a week if you have
any concerns while your horse is in transit. Our drivers can be reached
at all times via cellular phones. During the trip our drivers will call
the shipper and or the receiver periodically to give an update on progress
and the horse's condition. In the event of an unexpected delay or emergency
you will be notified immediately.
Equipment
We currently run a Sooner four horse Warmblood trailer powered by a Ford
F350 4x4 dually. The 7'6" interior height and oversized stalls can accommodate
any size horse from a Miniature up to large Draft horses. Four oversized
slant stalls or two box stalls are available. After each trip
the trailer is pressure washed and disinfected.
Animal Care
The most important aspect of transporting your horse is how it is treated
during the whole process. Here at EQUESTRIAN EXPRESS your horse
will get the full red carpet treatment from the moment we pick up your
horse to the time it's delivered. A thick plush layer of bedding is kept
on the trailer floor to help minimize road vibration and heat. The stalls
are cleaned out twice daily or as needed. For your horse's safety, it
is our policy that we do not unload your horse from the trailer unless
it is at the destination or an approved overnight layover facility.
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